Last updated: June 13, 2026
These Terms & Conditions apply to all Silver Birch Video wedding, celebration, event and drone videography services. By confirming a booking, paying a booking fee, or continuing with our services, you agree to these terms.
All prices are quoted in GBP/British Pounds (£). A 30% non-refundable booking fee is required to secure your event date, with the remaining balance due no later than 30 days before the event unless agreed otherwise in writing.
A booking is secured upon written confirmation by email and receipt of a non-refundable booking fee of 30% of the agreed collection price, or such percentage as stated on the invoice.
The booking fee secures the event date exclusively and is deducted from the total balance due. Until the booking fee is received, the event date remains available to other clients.
The remaining balance is due no later than 30 days prior to the event date unless otherwise agreed in writing.
The booking fee is non-refundable under all circumstances because it reserves the event date and prevents Silver Birch Video from accepting another booking for that date.
Coverage is determined by the selected collection/package as confirmed in the booking confirmation or invoice.
Coverage is centred around the ceremony/event venue and key moments of the day. For weddings, this may include guest arrival, ceremony, speeches, first dance and other agreed key moments. For birthdays, corporate events and other celebrations, coverage will follow the agreed event schedule.
Every reasonable effort will be made to capture key moments. However, exact coverage cannot be guaranteed due to the unpredictable nature of live events, venue rules, guest behaviour, lighting conditions, weather, timing changes or restrictions imposed by officials or venue staff.
Audio quality is dependent on venue conditions and cooperation from officiants, speakers, DJs and guests. While every reasonable effort will be made to capture clear audio, responsibility cannot be accepted for poor audio resulting from venue restrictions, interference, refusal to wear microphones or unsuitable sound systems.
The client acknowledges that they are booking Silver Birch Video for a cinematic storytelling style of wedding and event film.
Creative decisions including filming angles, lighting choices, music choice, editing style, colour grading, pacing, transitions, shot selection and final presentation remain at the sole discretion of Silver Birch Video.
Raw unedited footage is not included and will not be supplied unless expressly included in the selected collection or agreed separately in writing.
For the purposes of this agreement, a “collection” refers to the specific package of coverage hours and deliverables selected by the client and confirmed within the booking confirmation or invoice.
Silver Birch Video may offer collections such as Essential, Signature and Luxury packages, together with bespoke wedding, celebration, corporate event and drone filming options.
Drone footage will only be captured where weather conditions, venue permissions, safe operating conditions and UK aviation regulations permit.
In the unlikely event that Silver Birch Video is unable to attend due to illness, injury, emergency or circumstances beyond reasonable control, every reasonable effort will be made to source a suitable replacement videographer.
If a suitable replacement cannot be secured, liability is limited to a full refund of all monies paid by the client.
No liability shall attach for failure to perform services due to events beyond reasonable control, including but not limited to extreme weather, government restrictions, venue limitations, travel disruption, illness, accidents, equipment theft, civil emergencies, natural disasters or other unforeseen circumstances.
Public Liability insurance is held. Professional care is taken during filming, editing, storage and delivery.
In the unlikely event of total equipment failure, loss, theft, corruption of footage, memory card failure or other technical issue, liability is limited to the total amount paid by the client.
Silver Birch Video is not responsible for restrictions imposed by venues, officials, weather, guests or third parties that limit what can be filmed.
Full copyright of all filmed material is retained by Silver Birch Video.
The client is granted a personal licence for private use, family sharing and sharing on social media.
Footage, still brands and final films may be used by Silver Birch Video for portfolio, website, social media, showreel and promotional purposes unless the client requests otherwise in writing prior to the event date.
The client may not sell, license, commercially exploit, alter or re-edit the films without written permission from Silver Birch Video.
Final edited films will normally be delivered by secure online download link, unless another delivery method is agreed.
Every effort will be made to deliver completed films within the estimated delivery period discussed at booking. Delivery times may vary depending on seasonal workload, project complexity, music licensing, client requests and the length of the event.
Short teaser films may be delivered separately and do not affect the estimated delivery time of the main film.
Any delivery times provided are estimates unless specifically agreed in writing.
Client information is processed in accordance with UK GDPR and is used only for enquiries, bookings, service delivery, communication, invoicing and legal record keeping.
Personal information will not be sold to third parties. Selected third-party services may be used where necessary for delivery, such as secure file transfer, payment processing, email communication or website hosting.
Clients may request access to, correction of, or deletion of their personal data where applicable by contacting Silver Birch Video in writing.
These Terms & Conditions constitute the entire agreement between the parties.