Last updated: March 15, 2025
How we protect and handle your personal information
At Silver Birch Video, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.
Silver Birch Video ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy applies to:
This policy describes the types of information we may collect from you or that you may provide when you use our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
For the purposes of this Privacy Policy:
Any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly.
Any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, erasure, or destruction.
The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
Data Protection Laws: We comply with applicable data protection laws including the General Data Protection Regulation (GDPR) for EU residents, the California Consumer Privacy Act (CCPA) for California residents, and other applicable privacy laws.
We collect several types of information from and about users of our services, including:
How We Collect Data: We collect data through direct interactions (when you provide it to us), automated technologies (cookies and similar technologies), and third parties (payment processors, social media platforms).
We use the information we collect for various purposes, including:
We may use filmic content for:
Clients may opt out of specific uses during the booking process or by contacting us directly.
We process your personal data on the following legal bases:
Processing is necessary for the performance of a contract to which you are party or to take steps at your request before entering into a contract (e.g., providing videography services).
Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests (e.g., website security, fraud prevention).
Processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax reporting, legal requests).
You have given clear consent for us to process your personal data for a specific purpose (e.g., marketing communications, portfolio display).
Where we rely on consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
We may share your information with third parties in the following circumstances:
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.
For transfers from the EU/EEA to third countries, we use Standard Contractual Clauses approved by the European Commission or other appropriate safeguards.
Data Processing Agreements: All third-party service providers are required to enter into data processing agreements with us and implement appropriate security measures.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Breach Notification: In the event of a personal data breach, we will notify you and the appropriate supervisory authority as required by applicable law.
Your Responsibilities: You are responsible for keeping your account credentials confidential and using secure networks when accessing our services.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine appropriate retention periods, we consider:
Data Deletion: Upon expiration of the retention period or upon request (where applicable), we will securely delete or anonymize your personal data.
Depending on your location and applicable data protection laws, you may have the following rights:
How to Exercise Your Rights: To exercise any of these rights, please contact us using the information in Section 14. We will respond within 30 days (or sooner if required by law).
Verification: We may need to verify your identity before processing your request, which may require additional information.
No Fee Usually Required: You will not have to pay a fee to access your personal data or to exercise any of your rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
We use cookies and similar tracking technologies to track activity on our website and hold certain information.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Necessary for website functionality and security | Session |
| Performance Cookies | Collect information about website usage | 26 months |
| Functionality Cookies | Remember your preferences and settings | 1 year |
| Marketing Cookies | Track effectiveness of marketing campaigns | 1 year |
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
Third-Party Cookies: Some content or applications on our website are served by third parties. These third parties may use cookies alone or in conjunction with other tracking technologies to collect information about you when you use our website.
Our website and services may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Each third-party service provider has its own privacy policy addressing how they use your information. We encourage you to review those privacy policies.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16.
If you are a parent or guardian and believe that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we will take steps to remove that information from our servers.
For videography sessions involving minors (under 18), we require:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any material changes by:
Review Frequency: We review this Privacy Policy at least annually or whenever significant changes occur in our data processing activities.
Historical Versions: Previous versions of this Privacy Policy are available upon request.
Your Continued Use: Your continued use of our services after any modification to this Privacy Policy will constitute your acceptance of such modification.
This acknowledgment is for demonstration purposes only. Official consent occurs during service booking.